Formularz: zgłoszenia, wycofania certyfikowanego produktu

  Formular: Anmeldung, Entzug des zertifizierten Produktes

 

In the case of product certification, it is necessary to directly report cases, e.g. product withdrawal, to the certification body. The provisions in this matter are specified in the contract between DQS Polska sp. z o.o. and the Customer and result from the requirements of ISO/IEC 17021-1 and / or ISO/IEC 17065 as well as European Union and national regulations.

Please report any product withdrawal immediately using the contact form below.
After completing and sending the form to us, we will contact you.

Of course, we treat all information confidentially.

Please remember that in addition to the obligation to inform DQS Polska sp. z o.o. (Of your certification body) there are further disclosure obligations towards third parties that may be affected by the withdrawal.

Form: applications, withdrawal of the certified product

NOTE

Upon receipt of the completed form, the applicant will receive a confirmation of receipt of the case.

In the event of a product recall, confirmation and contact will be made within 24 hours.

In the event of comments, complaints and appeals or suggestions, DQS will confirm the registration of the report and take action to investigate. The applicant will receive information about the result of the explanatory procedure within 30 (working) days from the receipt of the notification.

Scheme of handling the notification / complaint